Inside Sales Specialist - Indianapolis, IN

Build your career at Tri-State!

Tri-State Forest Products is a family owned and operated business. Tri-State is the leading wholesale building materials distributor in the Mid-West with 10 locations in Ohio, Indiana, Michigan, Kentucky and Tennessee specializing in engineered wood products. For 30 years we’ve been providing our brand of personal service accompanied with high quality products to the Tri-State market areas. If you want to feel appreciated and valued while working with a great team, Tri-State is the place to be.

Job Summary:

The Inside Sales Specialist is a full-time time position working out of our Indianapolis branch. We are looking for an individual with previous building materials knowledge, who can develop strong relationships with new and current customers. This individual should be a competitive self-starter, and comfortable interacting with customers.

Responsibilities:

• Build, maintain, and manage account relationships.
• Market, service, and promote Tri-State products and services.
• Establish and maintain customers.
• Establish strong relationships with clients and internal team members.
• Effectively use systems and strategies for client prospecting and pipeline management.
• Ensure customer satisfaction and adequate service levels.

Qualifications:

• Be comfortable picking up the phone, making outbound calls, and introducing themselves and our company to new potential customers.
• Have an outgoing, approachable personality and the ability to connect with a wide variety of customers and coworkers.
• Focus on building long-term customer relationships rather than simply making a sale.
• Take initiative in developing new business while continuing to strengthen relationships with existing customers.
• Be motivated to become a product knowledge expert on the product lines we represent and confidently help customers find the right solutions.
• Be willing to learn the building materials industry and continually expand their knowledge of our products, customers, and market.
• Be a team player and willing to adapt to the day-to-day needs of the sales department.
• Assist with shared inside sales responsibilities, including preparing quotes, checking pricing and availability, ordering samples and literature, following up with customers, and other sales support activities as needed.
• Communicate well with both inside and outside sales staff and understand that providing excellent customer service is a team effort.
• Be dependable, organized, responsive, and willing to follow through on commitments.
• Have a positive attitude and be willing to jump in wherever needed to help the team and our customers succeed.
• Previous building material or sales experience is a plus, but personality, work ethic, willingness to learn, and the ability to build strong relationships are equally important.

Benefits:

• Medical & Prescription coverage
• Dental & Vision Coverage
• Hospital & Accident Coverage
• Company Paid Basic Life Insurance (Employee, Spouse, & Children)
• Company Paid Short-Term & Long-Term Disability
• Additional Group Life Insurance
• Paid Time Off (Immediately Available Upon Hire)
• Holiday Pay
• Traditional & Roth 401k Options w/ annual company match
• Employee Referral Program

**This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job.  This is not an exhaustive list of all duties and responsibilities.  Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs as necessary. 

**Tri-State is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.